Refund Policy

We want you to subscribe with confidence. This policy applies to Pro, the paid plan of Metals & Machines, and forms part of our Terms of Use.

1. 14-day money-back guarantee on your first payment

If Pro isn't for you, ask for a refund within 14 days of your first payment — monthly or annual — and we refund it in full, including any tax you paid. No questions asked. The guarantee applies once per person: one refund per Telegram account, payment card or email address.

2. After 14 days

• You can cancel anytime. Your Pro access continues until the end of the period you have already paid for, and you won't be charged again.
• We don't refund partial periods or renewals, monthly or annual, except where the law requires it.
• If something went wrong on our side — for example you were charged twice, or charged after cancelling — write to us and we will fix it.

3. How to ask for a refund

Write to us at contact@metalsandmachines.com with the email address you paid with. You can also ask Link's support at link.com: Pro is sold through Link, the merchant-of-record service of Stripe, which sends your receipts and can process refunds too. The money goes back to the payment method you used; your bank may take a few days to show it.

4. What a refund ends

When a payment is refunded, the Pro access it paid for ends, and any referral reward earned through that payment is cancelled, as described in section 5 of our Terms of Use.

5. Your legal rights

This guarantee is at least as generous as the 14-day right of withdrawal that consumers have in the European Union and the United Kingdom. Nothing in this policy limits any right you have under the consumer-protection laws of the country where you live. Please contact us before disputing a charge with your bank: it is quicker for you, and disputes can't be answered with a refund.